FaQs

General Information Please allow 2-3 days for payment processing   Which countries do you ship to?  We ship to the following countries:
  • Andorra
  • Austria
  • Australia
  • Belgium
  • Bulgaria
  • Canada
  • China
  • Croatia
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Japan
  • Luxembourg
  • Mexico
  • Monaco
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Rest of World*
  • Romania
  • Slovakia
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Ukraine
  • United Kingdom
  • United States
  *Any country not mentioned falls under this category   How long does it take to ship in the US or Internationally? Shipping takes between 3-8 working days for all US orders and 6-10 working days for International orders. More information can be found on the “Shipping info” tab on any product page.   Please note: Working days exclude weekends. I've only received a order confirmation email but nothing else. Why? There's no problem, we are just processing your funds and this takes some time. You should receive another confirmation email soon. Email us with your order number for a more informative update.   PayPal says my money is still not fulfilled, was there a problem? No need to worry, when your order was placed there is a 1-3 day window where your funds are being processed.   The money was taken from my account but I haven't received my order yet!?   Don't worry! Apart from the transfer of funds which is carried out manually, all other processes are carried out manually by our dedicated team. We're working on getting your order out to you right now!   I made a mistake. How do I change size or shipping address? For sizing or shipping address changes or any other enquires email us your order and your reason.   How can I track my order?  Once your order has been shipped you'll be notified with a shipping confirmation email, this will including the tracking number for your order.   How do I use my discount code?
  • Proceed to checkout
  • Login or Continue as guest
  • Input your details
  • Then on "Step 2 of 2" page you'll find the area to apply your code!
Will I be charged for customs and import charges?   No don't be silly! We'll make sure your order is gifted. No need to thank us.   My payment has been declined. Why?   In this occurrence your order may have been flagged by our system as fraudulent or there was an unforeseen error with your order. In any case if an order was cancelled then we will email you the reason   I placed an 2 or more orders within a few days of each other. Will they arrive together?   Unfortunately not, for two separate orders to arrive together you will need to you will need to cancel your order(s) and reorder as soon as possible. Plus you save on shipping!   Do you have any store locations?   We do not have a physical store however we may be stocked in a town near you!       Do you offer next day delivery in the US?   Presently we do not. However never say never.   Do I need to sign for my order? Yes, our postal method requires a signature to validate the receipt of your order.   Is there an option to ship to multiple addresses? Unfortunately not, placing your order(s) separately would be the best solution.   Do I need an account to place an order? Nope you don't! You may proceed with any purchase as a guest. No hassle.   Which size should I choose?  Our clothing runs "Slim Fit". Furthermore see more specific details via our size guide found on any product page. However if you have more specific questions feel free to contact us. Give us some info about yourself when you get in touch and we'll recommend the best size for you.   (London Rebels is based in the US. All orders are processed in USD. PayPal is our preferred payment method for international customers.)
Size Chart